Shipping & Delivery

NOTICE

  • Guys we are excited to inform you that we are attending the MBFashionWeek Madrid from the 12th to the 19th of February!
  • All orders placed during these days will be shipped the 20th of February.
  • As a gesture of appreciation we will provide a discount code of 20% off to all our customers placing orders during this week <3 
  • Thanks for your support and understanding! Love from Dystopia Team

ORDER

  • Please note that all orders take up to 48 business hours to process before they are shipped out.
  • All orders placed after 1pm on Friday will be processed the following Monday.
  • In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.
  • All items are shipped directly from Dystopia Warehouse Barcelona, Spain.
  • You will receive regular e-mail updates on the delivery status of your order
  • Note: We are not responsable in case of foreign taxes or customs duties out of EU. These fees will be customer's responsability.
  • Note: We are not responsable of the additional charges applied if the customer provides the wrong shipping address.

DELIVERY

  • Please note that you have 30 days upon the dispatch of your order to contact us should you not receive it. If you contact us after this 30 day period, we cannot guarantee your refund. 

 

SPAIN and PORTUGAL
Nacex - Delivered from 2 to 3 days

Free Shipping on all orders

 

FRANCE and GERMANY
DHL Parcel - Delivered from 5 to 6 days

Free Shipping on all orders

 

REST OF EUROPE

Standard Shipping Dhl - Delivered from 5 to 6 days

Single or multiple products: 9.90€

 Express Shipping Dhl - Delivered from 2 to 3 days

Single or multiple products: 19.90€

Free Shipping (+100€ in products): FREE

 

REST OF THE COUNTRIES Zone 1 ( UK, North America, Africa )

Dhl Express - Delivered from 3 to 6 days

Single or multiple products: 15.90€
Free Shipping (+150€ in products): FREE

 

REST OF THE COUNTRIES Zone 2 ( South America, Asia & Oceania )

Dhl Express - Delivered from 5 to 6 days

Single or multiple products: 24.90€
Free Shipping (+175€ in products): FREE